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Cookie Policy

Last Updated: January 15, 2026

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. Cookies help websites remember information about your visit, such as your preferences and login status.

Cookies can make your next visit easier and the site more useful to you by remembering your settings and preferences.

2. How We Use Cookies

tensoiona uses cookies to improve your browsing experience, understand how you use our website, and provide personalized content. We use cookies for the following purposes:

  • Essential website functionality and security
  • Remembering your preferences and settings
  • Understanding how visitors use our website
  • Improving our services and user experience

3. Types of Cookies We Use

Essential Cookies (Always Active)

These cookies are necessary for the website to function properly and cannot be disabled. They enable basic functions like page navigation, access to secure areas, and form submissions.

Examples:

  • Session management cookies
  • Security and authentication cookies
  • Load balancing cookies

Analytics Cookies (Optional)

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website and services.

Examples:

  • Google Analytics cookies
  • Page visit tracking
  • User behavior analysis

Marketing Cookies (Optional)

These cookies track your browsing activity to display relevant advertisements and measure advertising campaign effectiveness.

Examples:

  • Advertising network cookies
  • Social media integration cookies
  • Retargeting cookies

Preference Cookies (Optional)

These cookies enable the website to remember information that changes the way the website behaves or looks, such as your preferred language or region.

Examples:

  • Language preference cookies
  • Display settings cookies
  • User interface customization

4. Third-Party Cookies

We may use services from third-party companies that place cookies on your device. These third parties include:

  • Google Analytics: For website analytics and visitor tracking
  • Social Media Platforms: For social sharing features
  • Advertising Networks: For targeted advertising (if applicable)

These third parties have their own privacy policies and cookie practices, which are independent of ours.

5. Cookie Duration

Cookies can be categorized by their duration:

  • Session Cookies: Temporary cookies deleted when you close your browser
  • Persistent Cookies: Remain on your device for a set period or until you delete them

Most of our cookies expire after 12 months, though some essential cookies may last longer to maintain security and functionality.

6. Manage Your Cookie Preferences

You can control which cookies you accept using the controls below. Please note that disabling certain cookies may affect your browsing experience and some features may not work properly.

Cookie Settings

Essential Cookies

Required for basic website functionality

Analytics Cookies

Help us understand how visitors use our website

Marketing Cookies

Used for targeted advertising and tracking

Preference Cookies

Remember your settings and preferences

7. Managing Cookies in Your Browser

Most web browsers allow you to control cookies through their settings. Here's how to manage cookies in popular browsers:

Google Chrome
  1. Click the three dots menu in the top-right corner
  2. Select "Settings"
  3. Click "Privacy and security" in the left sidebar
  4. Click "Cookies and other site data"
  5. Choose your preferred cookie settings
Mozilla Firefox
  1. Click the menu button and select "Settings"
  2. Select "Privacy & Security" from the left menu
  3. Under "Cookies and Site Data," adjust your settings
  4. Click "Manage Data" to view and delete specific cookies
Safari
  1. Click "Safari" in the menu bar and select "Preferences"
  2. Click the "Privacy" tab
  3. Choose your cookie preferences
  4. Click "Manage Website Data" to view and remove cookies
Microsoft Edge
  1. Click the three dots menu in the top-right corner
  2. Select "Settings"
  3. Click "Cookies and site permissions" in the left sidebar
  4. Click "Manage and delete cookies and site data"
  5. Adjust your cookie settings as needed

For mobile browsers, cookie settings are typically found in the privacy or security section of your browser settings.

8. Your Rights and Choices

You have the right to:

  • Withdraw consent for cookie use at any time
  • Access information about cookies on your device
  • Delete cookies from your device
  • Block certain types of cookies

Please note that blocking or deleting cookies may affect your ability to use certain features of our website.

9. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting a notice on our website or updating the "Last Updated" date.

10. Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us:

Privacy Contact: [email protected]

Phone: +60 3-8051 4627

Block F-07-09, Pusat Perdagangan IOI, Persiaran Puchong Jaya Selatan, 47100 Puchong, Selangor, Malaysia